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It is necessary that you properly register your email address and phone number so we can contact you, in particular where the need for the delivery of your package. Note that an invalid email address will not allow you to benefit from our loyalty program. Be assured that we will not use your information for commercial purposes without your consent. We do not sell the information of our customers to anyone.
Under the Data Protection Act of 6 January 1978, you have a right to access
and rectify data concerning you. To exercise your right, just write us
indicating your name and email address.
The 45, 000 references we have on stock allows us to send 85% of requests immediately to your adress or to a relay point, and 99% within 10 days.Learn more
Transaction security is insured by ADYEN and Paypal, worldwilde leaders in online payments. To prevent fraud, some transactions are protected by a solution called 3D Secure. At no time we have and will have access to your personal bank details.Learn more
Satisfied or money back
Our main priority is customer satisfaction, We want to be helpful and available. Therefore, we are committed to accept any product returned in good condition and with its original packaging.Learn more
Our customer advisors respond to your requests via several communication channels such as telephone, email, whatsapp and chat, facilitating exchanges and allowing quick responses.Learn more
In-store pick up
If you are visiting Lille, you can order online and collect your package at the store in Wambrechies. Your parts will then be put aside within 2 hours. Store pick-up is still available for orders that we are unable to ship. You will therefore have to use your own carrier for delivery to your destination.Learn more