Like most websites, we use cookies to improve your experience and to allow you to shop our range. You can find out more about the cookies we use and learn how to adjust your settings, on our Cookie Policy page. I agree

Sign Up
My account
My basket
My account
My basket
My account
My basket

Filter results


filter picto

Filter results

Results for :

How can you return a product ?

14 days to return an article

At reception of your package, you have a 14 days delay to apply your withdrawal right. So you should return your article, without excessive delay and, however, no later than 14 days after you tell us your withdrawal decision, (except special order, this precision is indicated in the article description).

If you will use your withdrawal right, you can also contact us by this Online form

You can send us this article at the address:

6 Allée Saint Eloi

The return will only be accepted if it is :

- On his return time
- On his original packing, own for sale
- Complete and not damaged.

If all these conditions are not fulfilled ?

If all these conditions are not fulfilled, you can contact us :

- By e-mail english[at], at specifying your invoice number and the reasons of the return
- By phone at 0033 320 262 633 with your invoice.

We will agree an appropriate solution.

Thanks for taking care of the packing

In the case that you return, thanks for taking care of the parts and of the packaging for the reexpedition :

- Use a new package if necessary
- Use a protection (news paper, crumpled, polystyrene...) to protect the articles of the foreign impact, especially if it's fragile and heavy
- Join a copy of the invoice or on a paper write your invoice number and your complete address.

Did you pay with PayPal?

If you’ve paid your order by PayPal, the shipping return costs can be refunded*. If it’s not the case, you only have to activate this service in one click to make use of it. It’s free ! Find all the conditions by clicking in this banner :

Processing as soon as possible

Receiving your parcel in our warehouse, it will be processed asap. You will be informed about his progress and we will contact you if necessary.

Namely :
The returning costs are your responsibility. Under no circumstances we accept returns sent as cash on delivery. For other request, our team is at your disposal.