Like most websites, we use cookies to improve your experience and to allow you to shop our range. You can find out more about the cookies we use and learn how to adjust your settings, on our Cookie Policy page. I agree

Sign Up
Me connecter
My basket

Information covid-19 :


Filter results


filter picto

Filter results

Results for :

How can you return a product?

15 jours après la période de confinement pour nous retourner un article

A réception de votre colis, vous disposez d'un délai de 14 jours pour exercer votre droit de rétractation. Vous devrez alors retourner votre article, sans retard excessif et, en tout état de cause, au plus tard 15 jours après la période confinement, (hors commande spéciale, cette précision est indiquée dans la description de l'article).

Si vous souhaitez user de votre droit de rétractation, vous pouvez également nous contacter via ce formulaire en ligne

Send the article to the following address:

6 Allée Saint Eloi

The return will only be accepted if it is:

- Dans le délai de retour
- Dans son emballage d'origine, propre à la revente ou d'un nouveau carton
- Complet et non endommagé

What if these conditions are not fulfilled?

If these conditions are not fulfilled, you can contact us:

- By email to english[at], specifying your invoice number and the reasons for the return
-  By phone on +33 320 262 633 with your invoice.

We will find an appropriate solution together.

Please pack the articles carefully

If you return an article, please pack it carefully for shipping: :

1 - In its original box or use a new box if necessary
- 2 - Use protection (crumpled newspaper, polystyrene, etc.) to protect the items in the package from damage during transport, especially if they are fragile and/or heavy.

Did you pay with PayPal?

If you’ve paid your order by PayPal, the shipping return costs can be refunded*. If it’s not the case, simply activate this service in one click to make use of it. It’s free! Find all the conditions by clicking this banner:

Fast processing

Your return will be processed as soon as possible after receiving your parcel in our warehouse. You will be informed of its status and we will contact you if necessary.

What you should know:
Costs for returns are at your expense. In no case can we accept packages sent COD or freight collect. Our team is available for any other requests.