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We are at the service of our customers. Welcoming and available, we listen to our customers and do everything possible to satisfy them.
We undertake to accept every product returned in good condition in its original packaging within 14 days following the customer's request for cancellation. An exchange, credit note or a refund will then be proposed. In the case of a refund, it will be made within 14 days after reception of the returned product.
You benefit from the legal guarantee covering latent defects on all the products which are delivered to you. Furthermore, some of our products benefit from the contractual guarantee offered by the manufacturers, the terms of which are specified on the certificates of guarantee.
In compliance with the Data Protection Act of 6 January 1978, you benefit from a right of access and rectification of personal information concerning you: the information requested from you is necessary for the treatment of your order. . You may receive commercial offers from other companies via Mecatechnic. If you do not wish to receive these, please inform us by writing to the following address: english[at]mecatechnic.com.
Our file is regularly declared to the CNIL and is registered under number 1927445.